Orders
Use Shopify order emails for tracking, receipts, tax, shipping, and fulfillment status once the store is connected.
Need help with a duck?
For launch, support can stay simple: order questions go through Shopify, duck profile or QR questions go through the Ducked Up admin workflow.
QR or profile issues
Send the public duck code, the problem, and whether the physical duck should stay public, be corrected, or be hidden.